Looking for an opportunity to utilise your administrative skills to help the plight of the world’s refugees?

  • Sydney CBD location
  • Full-time fixed-term position – commencing early August 2017
  • One of the world’s leading humanitarian aid agencies
  • Generous salary packaging available

Outline & Purpose of Role:

Australia for UNHCR is an international aid agency that raises funds from Australian donors to support the humanitarian operations of the UN Refugee Agency. Established in 2000 as part of a global fundraising network it has now raised more than $160 million from a broad network of individuals, community and corporate partners.

We are looking for a flexible, motivated and organised Program Assistant to join our committed and supportive Face-to-Face fundraising family. The primary focus of this position is to support the delivery of processes designed to drive results and assist face to face teams in achieving targets.

Key Responsibilities:

  • Assist the Face to Face Manager and Face to Face Operations Coordinator to manage relationships with agencies, including cross checking of submitted pledges, payment of invoices and reporting of campaigns to maintain quality control.
  • Produce and report monthly attrition and clawback for agencies.
  • Attend fortnightly work in progress meetings with agencies and provide support and campaign assistance to each agency partner.
  • Logistical support to agencies, ensuring welcome packs and campaign materials are in full supply for all agencies.
  • Monitor and approve agency locations and fundraising sites.
  • Research and source new agencies when required to recommend to the Face to Face Manager.
  • Produce payroll summary for in-house fundraising pay.
  • Provide regular reports to the Face to Face manager and Face to Face Operations Coordinator as required to support fundraising strategy and data analysis.
  • Cross check forms against payroll timesheets to ensure accurate payment of frontline staff, including accurate administration of forms and updating necessary spreadsheets.
  • Administer electronic pledge processing & WaysAct database.
  • General administration support to A4U F2F management team.

The successful applicant will possess the following attributes:

  • Commitment to UNHCR’s vision
  • Strong organisational and planning ability.
  • Results-oriented, with an ability to meet deadlines.
  • Excellent written and oral communication skills.
  • Demonstrated ability to build and manage relationships with a large, culturally diverse team.
  • Experience in administration and/or sales environment.
  • Ability to show initiative and respond to a range of inquiries.
  • Strong attention to detail, with developed analytical and problem solving skills.
  • High level of proficiency with MS office suite of products, particularly Excel.
  • Experience in F2F fundraising operations in the field, or similar role would be desirable.

View/download the full Face-to-Face Program Assistant position description, for more information and a confidential discussion please call 02 9276 6807.

If you are eager to use your experience to help the plight of the world’s refugees, please send your resume and covering letter, to hr@unrefugees.org.au (with subject line: Face to Face Program Assistant).

Applications close 23 July 2017

Share this:

facebook twitter

You can help

Make a donation

Every donation makes a real and lasting difference in the lives of refugees.

Organise a fundraiser

Host a bake sale, climb a mountain or do a fun run to raise funds for vital aid.