Looking for an opportunity to use your digital content production expertise to help the world’s refugees?

  • Sydney CBD location
  • One of the world’s leading humanitarian aid agencies
  • Full time 12-month contract opportunity
  • Generous salary packaging benefits available

Are YOU our ideal candidate?

  • You have tertiary qualifications in marketing, e-commerce, or communications and solid experience in website design or similar role
  • You have a good understanding of and and can apply user experience principles across new and existing websites
  • You possess knowledge of HTML/CSS and experience administering email and CMS platforms for an organisation
  • You understand and can apply responsive design principles as well as have the ability to design content using Photoshop
  • You possess advanced computer skills, including all MS Office products
  • You can demonstrate success in building brand awareness
  • You may also have professional experience in the fundraising and/or not-for-profit sector

Who we are

Australia for UNHCR is the UN Refugee Agency’s national partner in Australia, raising awareness and funds to support UNHCR’s global emergency response to humanitarian crises. It achieves this through the generosity of Australian individual donors, trusts, foundations and other organisations who donate to and partner with Australia for UNHCR to support its goals. Established in 2000 as part of a global fundraising network, it has now raised more than $260 million from a broad network of individuals, community and corporate partners.

About the role

As a member of our Digital team, you’re responsible for developing and implementing content across our digital channels to achieve a fundraising outcome. You will ensure all fundraising related content is accurate and optimised for all channel, and email copy engages our supporters and encourages them to take action.

Role scope

  • Manage the organisation’s website content, ensuring that it is up to date, the branding is maintained, and that the messaging, features and functionality are appropriately presented.
  • Develop new fundraising content for the organisation’s website, re-using existing content as needed, working with internal content team and external copy writers.
  • Assist in the development of new initiatives for the website to improve CRO, including optimising the website for mobile and tablet formats.
  • Design, develop and manage microsites as required
  • Ensure all elements of our website, across design and user experience, support the business objectives of acquisition retention and conversion.
  • Access data and analytics to make optimal informed decisions for your creative development
  • Curate and create content for our email marketing campaigns – both brand engagement and fundraising focused emails – and build these using Salesforce Marketing Cloud platform.
  • Coordinate multichannel activities across different teams to help deliver fundraising target.
  • Support other business units with digital campaign elements where required.

A full position description is available here. For more information please email [email protected].

If you are eager to help the plight of the world’s refugees, please send your resume, together with a one page cover letter telling us why you’re the right person for this opportunity, to [email protected] using the subject line: Digital Producer

Applications close Tuesday 19 November 2019.


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You can help

Make a donation

Every donation makes a real and lasting difference in the lives of refugees.

Organise a fundraiser

Host a bake sale, climb a mountain or do a fun run to raise funds for vital aid.